Support & Help

Need help? We're here for you!

Frequently Asked Questions

How do I record my charades game?

Before starting a game, toggle the "Record Game" switch on the menu screen. Make sure to grant camera and microphone permissions when prompted. During gameplay, the app will automatically record your performance and add subtitles showing which words you acted out.

How do I control the game without touching the screen?

CharadesCam uses your phone's accelerometer for hands-free control:

  • Tilt up: Mark the word as correct and move to the next one
  • Tilt down: Skip the current word

This way, you can keep acting without interrupting the flow!

Where are my videos saved?

Videos are saved to your device's photo library/gallery when you tap "Save to Gallery" on the results screen. You can then find them in your Photos app (iOS) or Gallery app (Android) along with your other videos.

Can I customize the game duration?

Yes! On the menu screen, use the timer slider to set your preferred game duration anywhere from 15 seconds to 5 minutes. Perfect for quick rounds or longer gameplay sessions!

How do I choose different word themes?

Tap "Select Themes" on the menu screen to browse and select from various themed word decks including Animals, Sports, Food, Technology, Historical Events, and more. You can select multiple themes for variety!

The app is asking for camera permissions. Is it safe?

Absolutely! CharadesCam only uses your camera and microphone to record gameplay when you enable the recording feature. All videos stay on your device - we never upload them to our servers or access your content. Check our Privacy Policy for more details.

Can I play without recording?

Yes! Recording is completely optional. Simply turn off the "Record Game" toggle before starting, and you can play charades without any video recording.

The tilt controls aren't working. What should I do?

Make sure your device's screen rotation is enabled and motion sensors are working. Try these steps:

  • Check that rotation lock is OFF in your device settings
  • Restart the app
  • Make sure you're tilting the phone clearly up or down (not just slightly)
  • Try calibrating by holding the phone in landscape mode when starting the game

How do I share videos with friends?

After a game ends, you'll see the results screen with your video. Tap "Share Video" to open your device's share menu, where you can send it via messaging apps, social media, email, or any other sharing method available on your device.

Is CharadesCam free?

Yes! CharadesCam is completely free with no in-app purchases, ads, or hidden fees. Download it and enjoy unlimited charades fun!

Troubleshooting

Common Issues & Solutions

App crashes or freezes

  • Restart your device
  • Make sure you're running the latest version of CharadesCam
  • Check that your device OS is up to date
  • Free up storage space on your device

Video recording issues

  • Verify camera and microphone permissions are granted in Settings
  • Ensure you have enough storage space for video recording
  • Close other apps that might be using the camera
  • Restart the app and try again

Screen orientation problems

  • Disable rotation lock in your device settings
  • The menu screen uses portrait mode, gameplay uses landscape mode
  • Try rotating your device to trigger the orientation change

Can't save videos to gallery

  • Grant photo library permissions in device Settings
  • Ensure you have storage space available
  • Check if your device has a working Photos/Gallery app

Still Need Help?

Email Support

Send us an email and we'll get back to you as soon as possible, usually within 24-48 hours.

[email protected]

Report a Bug

Found a bug? Let us know! Please include your device model, OS version, and steps to reproduce the issue.

[email protected]

Feature Requests

Have an idea to make CharadesCam better? We'd love to hear your suggestions!

[email protected]

General Inquiries

Questions about partnerships, press, or anything else? Get in touch!

[email protected]

System Requirements

iOS

  • Minimum: iOS 13.0 or later
  • Devices: iPhone, iPad
  • Storage: 50 MB free space
  • Camera: Required for video recording

Android

  • Minimum: Android 6.0 or later
  • Devices: Smartphones and tablets
  • Storage: 50 MB free space
  • Camera: Required for video recording